About us | Palms Medical Center : Oakville

Palms Medical Centre is proud to serve the community with an exceptional quality of care that you and your loved ones deserve. Our mission is to improve the health of our patients by creating a welcoming and patient-centred environment. Palms Medical Centre is located in the heart of Oakville, conveniently located at the intersection of Kerr Street & Speers Road. We strive to deliver prompt service and flexible appointment availabilities to better suit your needs. Our team of physicians are available 6 days a week including evenings; we welcome walk-in visits as well as accepting new patients seeking a family physician. We offer a blood work facility and a pharmacy onsite with free prescription delivery, so all your needs are covered.

Dr. Haneen Al-Gerrah is a highly dedicated and compassionate provider of patient-centred care. She graduated medical school from Dubai Medical College and completed her Family Medicine residency at Queen’s University, Kingston ON. Dr. Al-Gerrah strongly believes in the concept of continuity of care and building a trusted doctor-patient relationship. Aside from family medicine, Dr. Al-Gerrah has a keen talent as an aesthetic injector. Highly trained and experienced in cosmetic injections, Dr. Al-Gerrah loves nothing more than seeing her patients look and feel youthful. During her free time, she enjoys spending time with family and friends, traveling and trying out new restaurants.

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1.For emergency issues please go to your local ER department.

2.A valid health card is required for all OHIP visits. Without a valid OHIP card charges may apply.

3.Patients are seen on a first come, first served basis for walk in services.

4.OHIP does not insure phone or email medicine. To protect your privacy, lab or test results will not be given over the phone or by email, prescriptions will not be filled or refilled over the phone and medical advice will not be given over the phone or by email. You are required to book an appointment for any medical requests.

5.No ‘Narcotics’ or ‘Controlled Substances’ will be prescribed by walk-in physicians.

6.Not all services are covered by OHIP. Please enquire for more information.

7.Please limit each visit to one main issue. This will help the overall flow and allow you to be seen in a timely manner.

8.If there is a cancellation for booked appointments they need to be made at least 24 hours in advance during business hours and you must speak directly to a staff member. Answering machine messages will not be accepted. Cancellations less than 24 hours may be subject to a fee.

9.Physicians can only write prescriptions for the patient they see. They cannot write ones for family members or friends without seeing them